My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related If my Apple device is suddenly out of battery or the JetDrive Go App quits unexpectedly during the backup, will the backup start over again next time? What should I do if the storage capacity of my JetDrive Go has suddenly shrunk? My JetDrive Go can work on some computers but fail to be recognized by some platforms or shows “USB Device Not Recognized.” Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started