My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

How can we help you?

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

Is the answer helpful?

If my Apple device is suddenly out of battery or the JetDrive Go App quits unexpectedly during the backup, will the backup start over again next time?
I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac?
Will the JetDrive Go read or store music, videos or audio books purchased from iTunes?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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Technical Support